Unified Communications: your best ally for remote working

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Unified Communications: your best ally for remote working

Many organisations are currently grappling with the challenges of setting up remote working practices for their staff. And unified communications or UC is the common thread that pulls every element of a solid working experience together.

Remote working has re-entered the spotlight in recent weeks and the trend has been elevated to a whole new level, thanks to the unwelcome arrival of the Corona Virus Covid19.

And while the benefits of remote working have been well promoted at this stage, i.e. less time spent on commuting, increased employee productivity, lower company costs and independent, happier employees, many organisations are currently grappling with the challenges of setting up remote working practices for their staff.

After all, it doesn’t matter where you are.  As long as you have a reliable internet connection, you can have the same high-quality work experience whether you are at your desk or outside the office.

And unified communications or UC is the common thread that pulls every element of that working experience together.

UC integrates all channels of communication in one single platform.

While taking your laptop home and using some form of secure VPN connection to access enterprise applications is clearly important, many organisations forget about voice.

It’s an application too and should be extended beyond the walls of the traditional office to location-independent access.

With Intellicom’s hosted telephony system, you can have all the functionality of voice and a unified communications work experience.  It’s like having your office in your pocket at all times.

Our Intune Communicator Business Edition Softclient offers a feature-rich communications functionality experience, with a simple licensing model that reduces complexity and administration overheads.

Simply install the soft client onto your laptop or existing mobile phone, and you’re contactable, irrespective of location.

Some of the features offered by our Intune Communicator softclient include:

  • Send and receive calls
  • Social media integration
  • Multi-party audio conferencing
  • Fax or SMS with features such as Follow Me
  • Voicemail and fax to email
  • Call forwarding, call queuing, call recording
  • CRM integration with screen pop of customer record data

Our softclient solution enables you to communicate with your end-customer or staff, anytime and anywhere.

At Intellicom, we understand the continuous evolution of the working lifestyle: whether you chose a desktop or a mobile application, we are able to tailor the best solution for you and your company.

Give us a call on +353 (0)1 5566000, or send us an email to sales@intellicom.io, to talk about the best integrated communications solution for your company.

Dee

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