Clever Google telephony integration from Intellicom helps directory services provider survive and thrive

Business telephony and contact centre provider, Intellicom today announced the completion of a telephony integration project with directory services provider, 11890.  By integrating Google indexed business data with 11890’s hosted contact centre platform, the company has been able to transform its operational cost base and provide better call quality to its business customers. The integration…

Intellicom present Lifetime Achievement Award at Tech Excellence 2019

The Tech Excellence award ceremony is one of the most important technology events in the annual calendar and the Career Recognition Award is one that we have sponsored for the last number of years. It was a great pleasure therefore for our managing director, Neil Wisdom (left) to present the Career Recognition Award to Brendan…

Place in the sun for Intellicom’s business telephony at Newbridge Travel

Full service travel agency, Newbridge Travel today announced it has chosen Intellicom’s hosted VoIP telephony solution, Intune to power its inbound and outbound voice communications. In addition to providing lots of extra features including better call queuing, call forwarding, remote call pick up and a reduction in telecoms costs, the solution also provides PCI-compliant call…

Intellicom beefs up its operation with two senior hires

Indigenous business telephony and contact centre solutions provider, Intellicom today announced the appointment of two senior hires to its team.  Vivienne Neeson joins as business development manager with responsibility for driving channel and end-user sales of enterprise telephony and contact centre systems. Morgan Emmett joins as operations manager, serving as a vital link between Intellicom’s…

Intelllicom hits the right note with sponsorship of Birr Festival of Music

With offices in Dublin and Birr, leading business telephony and contact centre technology provider, Intellicom today announced their sponsorship of this year’s Birr Festival of Music. 

Festive Season Support Arrangements

As you know the holiday season is upon us, along with the usual seasonal festivities and the often chaotic scheduling it brings.
To that end, we wish to inform you that after Friday, December 14th, we will be enacting a ‘Christmas Change Freeze’ and will not be scheduling any new systems, broadband installations or configuration changes until the new year.

Global relocation firm chooses Intellicom to slash international call costs and boost staff productivity

International relocation services company, Irishrelo has chosen business telephony provider, Intellicom to run its global contact centre located in Kilcock, Co Kildare.

Intellicom Helps Footprint Underwriting Drive Innovation in Insurance Products

Intellicom has been selected by Footprint Underwriting, a privately owned underwriting agency, to deliver its cloud-based telephony and contact centre solution to the growing business, based in Dublin. The solution selected by Footprint Underwriting also includes the delivery of PCI compliant call recording and recorded call retrieval system. This has been a key enabler in…

Intellicom ranks in Deloitte Technology Fast 50 for Fourth Consecutive Year

Intellicom today announced that it ranked number 38 in the 2018 Deloitte Technology Fast 50 awards, a ranking of the 50 fastest growing technology companies in Ireland. It is the fourth consecutive year that Intellicom has featured in this prestigious listing.

Local business telephony provider launches web-based customer portal at The Ploughing

Intellicom today announced the launch of its web-based, self-service portal designed to serve its 600 business customers, distributed across the globe.