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Intellicom shortlisted for National Tech Excellence Award

Neil Wisdom, CEO, Intellicom

Intellicom shortlisted for National Tech Excellence Award

Indigenous unified communications service provider, Intellicom today announced that it has been shortlisted for the National Tech Excellence Awards for SME Project of the Year. The nomination is based on a project completed for leading health insurer, GloHealth, which involved deployment of a suite of cloud-based telephony services including integrated call recording, audio conferencing, advanced…

Indigenous unified communications service provider, Intellicom today announced that it has been shortlisted for the National Tech Excellence Awards for SME Project of the Year.

The nomination is based on a project completed for leading health insurer, GloHealth, which involved deployment of a suite of cloud-based telephony services including integrated call recording, audio conferencing, advanced call queuing, management reporting and voice traffic termination services.

Neil Wisdom_MD_IntellicomThe contact centre solution provides real-time call distribution and monitoring of the company’s operations through a single interface and boosts customer service with dynamic allocation of staff to call volume peaks.

Now in its fifteenth year, the National Tech Excellence Awards represent the most prestigious recognition of achievement in the technology business and has become the networking event in the tech business calendar.

Commenting on the award, Neil Wisdom, managing director Intellicom said:

“We’re delighted to be nominated for SME project of the year.  It recognises the innovative, agile unified communications solutions that we deploy for our customers and acknowledges the skills and expertise of our technical staff.  We’ll be hoping for a positive outcome on the night.”

The National Tech Excellence Award winners will be announced at a gala dinner, taking place on 14thMay next at the Ballsbridge Hotel in Dublin.

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