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Enterprise & Government

High end Solutions enabling in-depth applications integration helping you save money and maximise Customer Experience through Multi-Channel communications

Highly feature rich solutions that scale to any size of business

Telephony, Unified Communications and Contact Centre solutions with enabled Multi-Channel and Omni-Channel services - Maximise productivity, Communication and Customer Success

Rich Communications

Allow your customers to communicate and collaborate with your back office staff and customer service teams using all available channels - Phone call, SMS, email, IM, WebChat and Social Media. Add connectors to other applications and services as they become required

Support Excellence

We are proud of our reputation for Great support. Avail of direct access to our responsive support team to assist you in pre- or post-sales activities, helping you to get the best value from your systems and services. Be trained to be as self sufficient as you wish or Be happy to outsource all support to our experienced team.

Bespoke Development

Our standard Enterprise solutions offer a wealth of features, functions and integrations - but where custom reporting, integration or feature development is needed Intellicom is happy to consider, engage, scope, deliver and support bespoke services and integrations.

Gartner predicts that by the year 2021 over 90% of IT Leaders will Not purchase new 'Premises based' UC infrastructure - because future cloud UC offerings will be far ahead in terms of features, functions, portals, analytics and dashboard.

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Handle Scale & Mitigate Complexity

  • All Advanced Features - regardless of scale. Small, Medium or Large
  • Highly granular call flow, time of day routing and call controls
  • Powerful Outbound automated dialler functions to suit all sizes of business
  • Multi-Channel & Omni-Channel support. Communicate with your customers they way They want to.
  • PCI Compliant Call recording with embedded resilence and security
  • Highest levels of Uptime and Availability
  • Mix back office Telephony, Contact Centre agent teams, Physical phones & SoftClients across multiple office locations
  • Deploy systems as Cloud, On-Premises or Hybrid to best suit budget and preferred architecture
  • Low Cost call rates, National and International numbering & porting
  • World wide partner and customer base - Intellicom will support your business and your customers Whereever you need us
  • Our Suport team is available up to 24 hours a day, 365 days a year to support your own business and end customer needs
  • Ongoing account management from your dedicated Intellicom contact

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