High end Solutions enabling in-depth applications integration helping you save money and maximise Customer Experience through Multi-Channel communications
Highly feature rich solutions that scale to any size of business
Telephony, Unified Communications and Contact Centre solutions with enabled Multi-Channel and Omni-Channel services - Maximise productivity, Communication and Customer Success
Allow your customers to communicate and collaborate with your back office staff and customer service teams using all available channels - Phone call, SMS, email, IM, WebChat and Social Media. Add connectors to other applications and services as they become required
We are proud of our reputation for Great support. Avail of direct access to our responsive support team to assist you in pre- or post-sales activities, helping you to get the best value from your systems and services. Be trained to be as self sufficient as you wish or Be happy to outsource all support to our experienced team.
Our standard Enterprise solutions offer a wealth of features, functions and integrations - but where custom reporting, integration or feature development is needed Intellicom is happy to consider, engage, scope, deliver and support bespoke services and integrations.
Gartner predicts that by the year 2021 over 90% of IT Leaders will Not purchase new 'Premises based' UC infrastructure - because future cloud UC offerings will be far ahead in terms of features, functions, portals, analytics and dashboard.
Handle Scale & Mitigate Complexity
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