Intellicom are a specialist software development company and service provider focusing on open standards based IP telephony, advanced contact centre and unified communications solutions. We offer a full infrastructural and service solution including all of the associated voice and data network connectivity (including VoIP / SIP trunks), 3rd party systems integration, custom solutions development and on-site support.
Our complimentary services include highly competitive Call rates (which can be PBX vendor and Service provider network independent), call routing and termination services and new number range allocations.
Capitalising on continuous advances and new industry standards in secure open source communications technologies, we use our technical skills, experience and design capabilities to develop, build and maintain a set of enterprise and carrier-class products and services for the on-premise appliance and hosted cloud based unified communications marketplace.
Our solutions suit any budget structure and all offer the best mix of affordability, ease of use and advanced features and functionality. Our flagship product & service, the Intellicom | intune suite, powers many leading contact centre and telephony installations across multiple industry segments including customer service, telecommunications, retail, government, finance and health.
Intellicom operate a direct and indirect sales channel for all products and services and we welcome approaches from potential new partner companies and resellers.
Total Solutions Capability
Allow us to design and build your complete solution for any Unified Communications need. Extensive multi-vendor knowledge and 3rd party integration with a full portfolio of voice and data hardware, software and services.
Customised Systems Development
Let us design and build you a solution to exactly match your requirements. Integration with popular external applications and systems and bespoke solutions development for in depth and secure voice and data communications.
Reduce Telecoms Costs
Choose an efficient and high quality voice telecommunications service, which significantly reduces your enterprise IT & recurring service costs, offers a full range of flexible connectivity options and is built on the basis of reliability, security and scalability.
Telephony & Contact Centre
Business & Enterprise telephony systems, Unified Communications, Multi-channel Contact Centre solutions, On Premises, Cloud based & Hybrid architectures.
Customer & Services Portal
Intellicom customer services, administration & support portal. Solutions guides, online services applications. Support Ticketing & Billing access & admin