The list below is representative of a range of Achievements and Awards that Intellicom has gained recognition for over the last number of years.
Tech Excellence Awards : Project of the Year
Shortlist Finalist : 2019
The Project of the Year Awards recognise technology projects which have delivered outstanding operational and competitive advantage. They are presented to the vendor or reseller responsible for delivering transformational technology to clients in several sectors. Intellicom were shortlisted in the Private Sector Client category for their Contact Centre, Unified Communications & Directory Enquiry integration project with DQ & Customer Services company 11890
National Enterprise Awards 2018
Overall Winner : Local Finals 2018
Finalist : 2018
The National Enterprise Awards, organised by the national network of Local Enterprise Offices, celebrates the achievements of Ireland's SME & micro-enterprise sector. The awards recognise and celebrate the success stories of SME businesses all over the country.
Deloitte Technology Fast 50 Awards
Ranked Winner : 2019, 2018, 2017, 2016 & 2015
The Deloitte Technology Fast 50 awards rank Ireland’s fastest growing technology companies. The awards recognise those companies that have demonstrated exceptional growth in turnover during the previous four years on a rolling basis.
Deloitte Fast 500 EMEA
Winner 2015 : Ranked 105th
Deloitte Global’s Technology Fast 500™ EMEA program is an objective industry ranking focused on the technology ecosystem. It recognizes both public and private technology companies that have achieved the fastest rates of revenue growth in Europe, the Middle East, and Africa (EMEA) during the previous four years
Asterisk based Contact Centre
Asterisk System Deployment 2007
First European Deployment of Asterisk based Contact Centre Solution (2007)
CCMA : Member
Associate member of the Customer Contact Management Association of Ireland since 2016
Contact Centre Management Association : National Awards 2019
Highly Commended : Best Use of Technology - Tactical Project 2019
The 11890 business is operating ‘in a stagnant market’ so fresh thinking was needed on how to reduce costs and increase efficiency while also improving the customer experience. Decoupling their directory enquiries engine from their historical supplier and then linking to a competitor’s information thus ‘making their enemy their friend’ is an ingenious tactic. The judges felt this was a great example of using a technology enhancement to tackle a business problem in an innovative and creative way.
Intellicom was proud to design, build, deliver and support this new Multi-Channel service overlay on the existing intune Contact Centre solution for 11890.
CIO Applications Europe
Shortlisted : 2019
Top 10 Enterprise Communication Solution Providers 2019
Winner : 2019
Most Innovative for Quality Call Centre Solutions
Irelands Best Young Entrepreneur
Our CTO, Cian Maher, was shortlisted for Irelands Best Young Entrepreneur 2016 for the Best Established Business category. The IBYE awards are open to business owners up to 35 years of age and recognise the people and companies best achieving Innovation, Business Growth and personal & business Development.
Tech Excellence Awards
SME Project of the Year (multi-site hosted contact centre for GloHealth Insurance)
Sangoma : Best Use of Technology Awards
Best application award (EMEA), Call Centre Solutions
INEX : Peering Member
Founding member of INEX Cork and a Peering member since 2016
Member : Dublin & Kilkenny Chamber
Chambers Ireland is Ireland’s largest business network creating the best environment for members locally, regionally and nationally
Irish Institute of Training & Development
IITD Certified Trainer (Telephony) on staff